At European Cocaine Market, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward refund and returns policy to address your concerns.

Refund Policy:

  • If you are dissatisfied with your purchase, you may request a refund within specified days of receiving your order.
  • To initiate a refund, please contact our customer support team at plug@europecocainemarket.com with your order details and reason for refund.
  • Refunds will be processed within specified days after receiving the returned item(s) and will be issued to the original payment method used for the purchase.

Returns Policy:

  • We accept returns of unused and unopened items within specified days of delivery.
  • To return an item, please ensure it is in its original packaging and condition. Contact our customer support team to receive instructions on how to return the product.
  • Customers are responsible for return shipping costs unless the return is due to an error on our part.

Exchanges:

  • If you received a defective or damaged item, please contact us immediately to arrange for an exchange.
  • Exchanges are subject to product availability. If the item is out of stock, a refund or store credit will be offered as an alternative.

Non-Refundable Items:

  • Certain products may be non-refundable due to health and safety regulations. These items will be clearly marked on our website.

Contact Us:

  • If you have any questions or concerns regarding refunds or returns, please reach out to our customer support team at plug@europecocainemarket.com

Please note that this refund and returns policy applies to purchases made through the European Cocaine Market website. We reserve the right to amend this policy at our discretion.